Delivery Information
Thank you for choosing our shop! Here’s everything you need to know about how we handle and deliver your orders.
Careful Packaging Process
We take great pride in ensuring that each item is securely packaged for safe delivery. Our plants are carefully wrapped to prevent damage during transit, while our pots are packed with protective materials to avoid cracks or breaks. We strive to use eco-friendly packaging wherever possible, balancing the need for protection with our commitment to sustainability.
Shipping Plants Without Soil and Pots
To ensure a smooth and secure delivery, we send plants without soil or pots. This approach not only minimizes the risk of damage to the plants but also keeps the shipping weight low, helping reduce environmental impact. When you receive your plants, they’ll be ready for you to pot and nurture at home.
Delivery Times and Possible Delays
We work with reliable mail carriers to bring your orders to you as quickly as possible. However, please keep in mind that external factors, such as weather conditions, postal service delays, or high seasonal demand, may occasionally impact delivery times. If there are unexpected delays, we will do our best to keep you informed and provide tracking updates whenever possible.
Thank you for your patience and understanding.
Our team is here to assist you with any questions or concerns. Feel free to reach out if you need further information on your order’s status.
